Privacy Policy 

and Terms & Conditions

Privacy Policy and Terms of Use




1] Privacy Policy or Personal Data and Cookie Charter



The terms of our Privacy Policy govern the collection, use, and distribution of information related to you.

Definitions:
Publisher: The person, natural or legal, who publishes the online communication services.
Site: sites or websites, Internet pages and online services offered by the Publisher.
Us or We : the website responsible or website manager or website management service company.
User: The person using the Site and the services.
Datas: any informations we may collect and store regarding an user we can identify.
Service: what we provide to the user;
such as content, access to informations, documents, works, videos, images, courses, games, quizz, communication medias and other benefits. Generally everything that we provide directly or indirectly to the user.

The purpose of this charter is to inform users of our websites and our services of means implemented to collect and process personal data following regulation no.2016/679, known as General Data Protection Regulation.
and how our website and pages view, process, and store informations relating to the User's navigation on the Site that may be saved in "cookie" files (hereinafter "Cookies").

*You must read, acknowledge and accept the Privacy Policy to maintain an active registration, to visit our pages and access our services. By continuing to access the Site, you agree that you have had an opportunity to read and review our Privacy Policy and our Terms of Use.

1- Nature of the data collected
As part of the use of the Sites, the Publisher may collect the following categories of data concerning its Users:
Connection data (IP addresses, event logs, etc.)
Datas collected through our forms (courses, registration, members, contact and others) :
Personal Datas (name, surname, email, phone, and others)
2- Communication of personal data to third parties
No communication to third parties
Your personal datas are not sold or communicated to third parties. However, you are informed that they may be disclosed in application of a law, a regulation or by virtue of a decision of a competent regulatory or judicial authority.
3- Data Aggregation:
Aggregation with Non-Personal Data:
We may publish, disclose and use aggregated information (information about all of our Users or specific groups or categories of Users that we combine in such a way that an individual User can no longer be identified or referred to) and non-personal information for industry and market analysis, demographic profiling, promotional and advertising purposes, and other business purposes.
3.1-Aggregation with Personal Data Available on User’s Social accounts:
If you connect your account to an account of another service in order to cross-post, that service may provide us with your profile information, login information, and
any other information that you have authorized to be disclosed. We may aggregate information about all of our other Users, groups, accounts, with the personal data available about the User.
4- Collection of identity data:
Some parts of the Site does not require registration or prior identification (except the courses pages or course website and forms related content). It can be done without you providing any personal data about yourself (name, first name, address, etc.). We do not record any personal data for the simple consultation of these website's pages (except for the courses or through or forms (see below) ).
5- Cookies:
5.1 Cookie Definition:
The cookie records information relating to your navigation on the website (the pages you have previously viewed, the date and time of visit, your ip-adress, eventually language, country, and other datas related to cookies.) that our system can read during your subsequent visits.
5.2 General Use of Cookies
Cookies are used to provide the user a better experience such as adapt language or currencies, record preferences for next visit, keep your session active, or autofill informations, also they are used for statistics purposes, and commercial purposes.
5.3 Use of Cookies on our website :
Cookies may be used for navigation purposes, statistical purposes, in particular to optimize the services provided to the User, based on the processing of information concerning the frequency of access, the personalization of pages as well as the operations carried out and the information consulted.
we are using cookies not subject to consent requirement such as:
Cookies that are used as a "shopping cart or basket"
"user session" cookies that allow a user's actions to be linked when this is necessary to provide the service requested,
service safety and security cookies;
language, currency and other country related cookies.
and other user interface customizations related cookies.
Some audience measurement cookies; our use of analyse and audience Cookies is limited to our use of Google Analytics (to manage and improve our websites ranking) and Facebook services (social media services and marketing campaigns); to know and access your rights about Cookies you can visit their website and find their cookie policy. if you don't want any cookie you also can deactivate Cookies from the settings of your web browser, or ultimately leave our web pages and websites.
5.4 Duration of storage of cookies:
General information about duration of storage (if applicable) :
for other type of cookies requiring consent (not in use on our website and pages); 
In accordance with the recommendations of the CNIL, the maximum duration of storage of cookies is 13 months maximum after their first deposit in the User's terminal, as is the duration of the validity of the User's consent to the use of these cookies. The lifespan of cookies is not extended with each visit. The User's consent must therefore be renewed at the end of this period.
6- You are informed that the Publisher may place cookies on your terminal.
User's right to refuse cookies:
You acknowledge having been informed that the Publisher may use cookies. If you do not wish any cookies to be used on your terminal, most browsers allow you to disable cookies by going through the settings options. or you can choose to leave the site.
6.1- Collection of terminal data:
We do not collect, use or store technical data from your device (IP address, Internet service provider, etc.) for our use;
As we are aware only the browser, Facebook (meta), or Google Analytics are using those technical datas, we only use those analytics to improve the ranking of our websites in page results, eventually to run marketing campaign with meta, or to connect through Facebook (meta).
7- Collection of identification data or personal datas:
We may collect through our forms the following datas and informations:
name, Surname, email, phone, address, gender, message app. and communication contact informations, cursus, education, liking, and other informations in the purpose of giving you the most adapted training, courses or services, the best user experience and to offer you the most adapted services or products. See below your rights
You also will be able to upload your photos on our website and download your address book or contacts list, documents or works,
at the time you give us those documents or datas, it will be given to us the right to use it. you are aware that by giving those pictures, or datas they may be public or used by us, and you renonce to any copyright on it.
Your rights on theses datas are limited to the rights governed by the regulation no.2016/679, known as General Data Protection Regulation.
Also some of third-party marketing company we may use, will use your electronic identifiers to search for existing relationships by connection, by email address or by services (such as Facebook, Google and other social media marketing companies), they may publish or use any informations, pictures, contacts, and any datas you provide.
7.1-Social activity, social Medias, groups, members exchanges :
We may also use your contact information to allow other people to connect with you, communicate, find your account and profile, including via third-party services and client applications. so that we can help you find people on our network or to allow other Users on our network to find you. We may offer you and other Network Users suggestions based on contacts imported from your address book or contact list. We may partner with companies that offer incentives based on those informations. To support this type of promotion and incentive, we may share your electronic identifier.
see above your rights
8 - Retention of technical data
Duration of retention of technical data:
Technical data is retained for the duration strictly necessary to achieve the purposes referred to above.
9- Period of retention of personal data and anonymization
We retain personal datas within the legal duration or before.
10 - Deletion of data after account deletion:
Data purging methods are implemented in order to provide for their effective deletion as soon as the retention or archiving period necessary for the accomplishment of the determined or imposed purposes is reached, or for security reasons, or legal reasons, or according to the Terms and Conditions.
11 - Deletion right :
In accordance with Law No. 78-17 of January 6, 1978 relating to information technology, files and freedoms, (see: commision nationale de l'informatique et des libertés (official website) you also have a right to delete your data, which you can exercise at any time by contacting the Publisher.
12 - Deletion of data after 3 years of inactivity:
For security reasons, if you have not authenticated yourself on the Site for a period of three years, your data will be deleted from our databases.
13- Deletion of the account
Deletion of the account upon request:
The User has the possibility to delete his Account at any time, by simple request to the Publisher or via the Account deletion menu present in the Account settings or member area if applicable.
13.1 - Deletion of the account in the event of violation of the Privacy Policy or Terms and Conditions :
In the event of a violation of one or more provisions of the Privacy Policy, or our Terms and Conditions, or any other document incorporated herein by reference or related to, the Publisher reserves the right to terminate or restrict without any prior warning and at its sole discretion, your use of and access to the services, your account and access to all our Sites.
14- Datas security
At this date (2024) internet is NOT a safe place in regard of User's informations protection;
consequently we can NOT guarantee the safety of your informations and data.
We are doing our best to implement appropriate technical and organizational measures in a reasonable way to keep your data safe.
- Limitation of liability
Under no circumstances may the commitments defined in the point above be equated with any recognition of fault or liability for the occurrence of any security or safety issues.
15- Modification of the privacy policy:
The Privacy Policy may be Modified, you must check periodically for changes and updates.
16- Data portability
The Publisher undertakes to offer you the possibility of providing you your datas (if collected through our websites forms). (see below)
17- Datas collected through our Forms:
"You" : the user communicating your datas through our forms
"Us": our marketing manager or the website manager or website management company
"Datas": the personal datas you may provide to us such as; Name, Surname, date of birth, phone number, email address, and other personal informations).
Purpose:
informations collected on our forms are recorded in a computerized file by us for security, and personal access to our services, content, quizzes, games or products, and to grant you privilege such as updates, offers, informations and news.
Third-party :
The data collected will not be sold or communicated to third-party.
Duration :
The data is kept for 12 months or until deleted by you or us.
17.1 - Your Rights :
You can access your data, rectify it, request its deletion or exercise your right to limit the processing of your data. You can withdraw your consent to the processing of your data at any time; You can also object to the processing of your data; You can also exercise your right to the portability of your data.
17.2 - Exercise your rights :
To exercise these rights or for any questions about our processing of your data, you can contact us by email available on our website's contact page:
contacting us by email :
you must have read our Privacy policy and Terms & Conditions,
you must mention and provide :
 your name, surname, email address, (they must be identical to the ones previously given at the time you register or fill our forms), 
 You must also give us a valid email reply address,
 and a copy (scan or pdf) of conform and valid proof of identity: (identity card, passport, permit …)
 and finally describe your request, or the right that you want to exercise.
 We will provide you the way to modify, delete, import or restrict the use of your data.
18- SOCIAL MEDIAS
We invite you to be vigilant and consult the personal data protection policies provided by these social networks to be aware of the information that is collected by their sites and applications as well as the purposes for using your data, in particular for advertising purposes. Normally the social network or media you are using gives you the ability to configure your preferences about cookies and use of your datas.
The use of these social media or social networs is at your initiative and under your sole responsibility. We are not responsible for the processing of your data which will be done by these third-party social medias or social networks.


End of our Privacy Policy or Personal Data and Cookies Charter (Last Updated: December 31, 2024 Effective Date: January 1, 2025)




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2] Terms of Use (ToU)
or Terms and Conditions (TaC)
or Terms of Service (ToS)

These "Terms of Use", “ToU”, “Terms and Conditions,” or “Terms of Service”, “ToS”, constitute a legally binding agreement made by and between us and you. These Terms and Conditions govern your use of the services and websites we make available online and other media.
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DEFINITIONS :
"Us", "we", or "CCCI": our platform, or website manager, or website management service company, or our trainers, or any persons, company, entity, involved in providing you our services or websites.
"you", "the user", "end-users", "final user", "customer", "the subscriber" or "the Client": the paying customer or free access user which subscribes or use our services or our websites.
"our service", "the service", "our courses", "Services": our service is to provide pieces of information available through login access online to paying customer, under the conditions of our Terms of Use.
"our websites", "our website", "the website", "our site", "our sites": our websites available on free access or through membership or registration.
"to subscribe", "to register", "registration", "login", "logging", "log in", "logged", "log-in" : accessing our service through a login or registration form or interface
"our contents", "the content", "our materials", "all materials": any information given by us in any form and on any media.
"Suscriber", or paid user or customer or client: is the user who has paid for access to our service or content, or who has registered to access it. the user who has created a user account or who has a member area. (access to the service is nominative and concerns a single person)
"guidelines section": the paragraph or section or menu or link available on the website's page labeled "guidelines"
"your guests": any person directly or indirectly involved in your use of our service. such as your consumers, assistants, employees, partners, family or friends and other.
"Partners": any legal entity (legal or natural person) commercial or non-commercial, governmental or non-governmental, collaborating, working with, working for, or linked.
"local laws", "local regulations": laws, standards or regulations, applicable in your country, state, region, or applicable in your specific situation.
"Your specific situation":
your "situation" is understood to mean the legal, regulatory context on which you're under at the time you're using or accessing our services or content, or visiting our websites.
the legal or regulatory context applicable to you are the laws and rules that apply specifically to you and your use of our services; these laws and rules depend on a set of factors such as your age, your legal capacity, your nationality, country of residence, country or administrative region of roaming, visit or transit, your administrative and legal situation, possibly your level of education or diploma, your accreditations in a profession, permits, licenses or qualifications, taxation system, applicable taxes, health condition, medication and contraindications, possibly convictions or court decisions that affect you, and many other legal, administrative and regulatory contextual elements of which you only can know and must verify their adequacy with the use of our services and our conditions of use. all of these laws and regulations and their interactions, areas of application, and conditions of application constitute the administrative and legal context that applies specifically to your use of our services or content, from visiting our sites to purchasing our products or services at the time and place you're doing it.
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Acceptance of Terms of Use:
You represent that you have read and agree to these Terms, and you are of legal age or legal situation to form a binding contract with us. BY USING ACCESSING THE SITE OR ANY SERVICES, YOU AFFIRM THAT YOU HAVE READ, UNDERSTOOD, AND ACCEPTED ALL TERMS AND CONDITIONS IN THESE TERMS. IF YOU DO NOT AGREE WITH ANY OF THESE CONDITIONS, DO NOT PURCHASE ANY OF OUR SERVICES OR VISIT OUR WEBSITES.
By using our services or our websites, you agree to all terms, conditions, and notices contained or referenced herein "Terms of Use" that apply to your use of our contents, materials, products, features, or services. If you do not agree to the Terms of Use, do not use our services or our website. By using our site and/or services, you (the “User”) represent that you understand and accept all the terms and conditions outlined in the Term of Use.

You can contact us by email; our email address is available at the contact page on our website.
Our administrative contact details and address can be found at the bottom of the present page.

GENERAL TERMS :

--> Age and legal capacity condition:
You certify that you are more than 18 years old and being in legal capacity to be in charge of the use of our service or website,
if you are less than 18 years old, and/or if you are not legally authorized to use or visit our websites, you need to be under the responsibility of the person being in legal capacity to be in charge of you while using our service or website.
before beginning to use our service, you will make sure you are in the presence of someone who will be responsible for the use of our service or website.
because the service is online, we can not be responsible for the proper use of our service at your place; in consequence, you (if you are legally qualified) or the person (legally qualified to be in charge of you), is responsible for the use of our service, and must be present with you during all activities related.
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Local laws and regulations and legal rules applying to you:
Depending on your country, state of origin, specific situation, you (the user or customer) may be subject to specific rules that apply to your situation which you undertake to know and respect:
you are aware of the local laws applying to you and any of your actions. you are following the laws applying to you and your actions (including commercial, non-commercial, and private activities).
if your local laws or regulations or laws applicable to your situation as a user of our services or visiting our websites are not in line with our Terms and Conditions; don't visit our websites or use our services, you understand that if despite this you choose to visit our websites, use our services, or purchase our products we will be free of engagement, you will benefit from our websites, services and advantages outside the law, and our responsibility can not be engaged.
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when publishing your pictures or videos, using our recipes, techniques, methods, or materials, you need to credit us and display our link (our homepage).

If you subscribe to our services you need to provide a valid email address and read and implement all information we will send you at this only email address.

You need to follow and implement the directions provided in the "guidelines" section available on the pages you will have access to.

We grant you authorization to publish or broadcast your pictures or videos made from the use of our methods, or contents within the condition you credit us and display our link (our homepage link). (see Copyright section).

Any of our contents or any part of our websites, including the present Terms and Conditions, are under copyright laws, therefore any reproduction, copy, on any support or media are prohibited.
See Copyrights chapter below
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LEGAL AND ACCEPTABLE USE
You may not use the Site or Services for any purpose that is unlawful or prohibited by the Terms of Use, the Code of Ethics, or to solicit the performance of any illegal activity or other activity which infringes our rights or the rights of others. Without limiting the foregoing, you may not attempt to gain unauthorized access to any portion of the Site or any other systems or networks connected to the Site by hacking or any other illegitimate means.
The User certifies that he will not use the Site for illegal purposes or prohibited by law or by the Terms of Use.
On a non-exhaustive basis, the User must in no case:
- intercept or attempt to intercept email or any other private communication that is not intended for it;
- employ means which would have the consequence of limiting the peaceful use of the Site by a third party;
- falsely present themselves as an employee, agent, or related to us;
- use all or part of the data provided and collected on the Site for any commercial purpose.
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EMAIL, CONTACT, REGISTRATION, CANCELLATION:
If you subscribe to our services, important specific instructions may be sent to you by email.
any communications from us are going to be sent to the email address you provided for login to our service, so you need to make sure :
1.0 the email address you provided for login to our service or provided through our forms is correct and valid.
1.1 To use the majority of the Services, you must enroll by becoming a subscriber of our services
1.2 Eventually you will be asked to prove you are a real person and not a robot using a method we will provide
1.3 You agree to provide true, accurate, and complete information during the registration process (subscription process) and promptly update your information with any changes as they occur.
1.31 You may have to provide a copy of identity for legal purposes or other checking
1.4 the email address you provided for login to our service is the only one we will use for all of our communications.
2 you agreed to receive pieces of information from us by email
3 you can stop receiving emails from us anytime sending your demand (mentioning "STOP EMAILS") through our contact page providing the email and name you want us to stop sending to, and you're aware it may end our services.
4 you read, and implement the instructions provided from us by email,
5 you read, and implement the instructions provided from us by email in the order in which you receive them,
6 You agree we collect, store and use your login pieces of information for the purpose to provide you our services (see Privacy Policy or Personal information charter).
7 You agree not to impersonate any person or company or use a name that you are not authorized to use.
8 If any information you provide is inaccurate, untrue, or incomplete, without limiting any other remedies, We have the right to terminate your use of our websites and Services and Us, its agents, affiliates, attorneys, representatives, and partners shall have the right to recover from you any costs or losses incurred as a direct or indirect result of the inaccurate or incomplete information. You authorize Us and our agents, affiliates, attorneys, representatives, and partners to make any inquiries they consider necessary to collect and use pieces of information related to your registration.
9. REGISTERED USER ACCOUNT, PASSWORD, AND SECURITY
As part of the registration or account creation process, eventually the User can register on the Site, has the possibility of accessing it by logging in with his identifiers (e-mail address - defined when registering, name, surname, nickname, and password or other ways).
You must keep your login credentials strictly confidential,
you may not allow anyone to use your registration, and you may not access the Site and/or the Services using any other person’s login credentials.
The user is fully responsible for protecting the password they have chosen. He is encouraged to use complex passwords. If the password is forgotten, the User can generate a new one. This password guarantees the confidentiality of the information contained in its profile user sections and the User, therefore, refrains from transmitting or communicating it to a third party. Otherwise, we cannot be held responsible for unauthorized access to a User's account.
You need to take all reasonable measures to keep your passwords and credentials safe and secure. and you need to choose a password strong enough to be difficult to find by robots or other persons (at least 8 characters, at least one upper case and lower case, at least one special character, no suites(123, aaa), no date of birth or phone number).
You also have to give us certain registration information, all of which must be accurate and updated.
If you violate those conditions we reserve the right to suspend and/or terminate your access at any time at our sole discretion. We shall not be responsible for losses incurred by Users as the result of their misuse of email addresses, passwords, or registration.
10. EMAILING CANCELLATION
Concerning provide you our service (the service you've purchased) we need to send you pieces of information or instructions by email, you can any time stop us to send you emails sending us your demand through our contact page providing the email and name you want us to stop to send to, If you do so, you are aware that consequently, we will not be able to continue to provide you our services.
we may send you emails regularly to inform you of updates, opportunities, avaibilities, new products or services, or to inform you about other services or opportunities available, you can any time stop us to send you emails sending us your demand through our contact page providing the email and name you want us to stop to send to.
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MEMBER AREA
The creation of a personal space is a prerequisite for the User to access pieces of information given on our Site. To this end, the User will be asked to provide a certain amount of personal information. He undertakes to provide accurate information.
Each User is free to close their account and their data on the Site. For this, he must contact us by email, or via the Site's contact page and send a message titled "Right to be forgotten" (see Privacy Policy). No recovery of his data will then be possible.
We reserve the exclusive right to delete the account of any User who has violated these Terms. Said deletion will not be likely to constitute damage for the excluded User who will not be able to claim any compensation for this fact. This exclusion is not exclusive to the possibility for us to initiate legal proceedings against the User when the facts have justified it.
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LINKS TO THIRD PARTY WEBSITES OR RESOURCES
The Services may contain links or buttons to third-party websites or resources. We provide these links only as a convenience and we are not responsible for the content, products, or services on or available from those websites or resources or links displayed on such sites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.
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T.O.S. update
We reserve the right, in its discretion, to update or revise the Terms of Use at any time. Please check periodically for changes. Your continued use of the Site and/or Services following the posting of any changes to the Terms of Use constitutes your acceptance of those changes and the Terms of Use as so revised.
The date these Terms and Conditions are updated is mentioned at the end of the Terms and conditions at the bottom of this page.
If you do not agree to the revised Terms of Use, please discontinue use of the Site and Services.
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SERVICE MODIFICATIONS
In a way to improve or adapt our websites or services, we may from time to time and at any time modify, update, upgrade or discontinue temporary parts or some of our services with or without notice. We shall not be liable to you or any third party for these modifications or changes to our websites or services.
our websites available on free access could be modified or removed without notice.
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SUBSCRIBER'S LICENSE TO USE OUR SERVICE:
Your right to access and use the Services is specific to you and subject to the Service Subscription you have entered into.
Our service or content is clearly registered under one account (name, email address.. ) and one account only, which clearly implies that the rights of use concern only one person. in the event of using the service for a group, it will be necessary to purchase several licenses or products (offers will be available on request). the use of the same account for several people is illegal and prohibited.
You license to use our service or access our content concern one user only and we do not grant you the right to share this access with another user, or broadcast our contents and materials for which you have subscribed and paid or registered.
The contents made accessible after payment or registration is for one user only and for a limited period of time, therefore the use of the nominal service by one or more other users is strictly prohibited and may result in termination of service without notice and without refund, possible prosecution to obtain compensation for the illegal use of the user license, and prosecution about violation of copyright laws.
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COPYRIGHT
PROPRIETARY RIGHTS INTELLECTUAL PROPERTY
All the elements of this Site belong to us or a third party agent or are used on the Site with the authorization of their owner.
We grant you authorization to publish or broadcast your pictures or videos made from the use of our methods or contents within the condition you credit us and display our link (our homepage link).
hypertext links to the Site are tolerated on the condition that they are not accompanied by any disparaging or defamatory statement concerning the Site and they are in the rules of good use of relationships.
all intellectual property rights we own, including, without limitation, all copyrights and trademarks, associated with the Site, all data, information, and reports, are our sole and exclusive property with all rights reserved, exclusive of content provided by third parties, which is owned by the licensors of such content if any. You acknowledge and agree that the content and materials available on the Site, including without limitation all data, information, survey results, reports, text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, taglines, video media, artwork, design, structure, selection, coordination, expression, and the arrangement thereof, are protected by copyrights, trademarks, service marks or other proprietary rights and laws and are our sole and exclusive property.
our websites available on free access are subject in all cases to our right to terminate at any time such right to consult and share (share under the condition to credit us).
Any representation, reproduction, or adaptation of logos, textual, pictographic, or video content, without this list being exhaustive, is strictly prohibited and is akin to counterfeiting.
Any of our contents or any part of our websites, including the present Terms and Conditions, are under copyright laws, therefore any reproduction, copy, on any support or media are prohibited.
- CUSTOMERS, PAID USERS or SUBSCRIBERS:
All content made available under payment or under registration is strictly prohibited to copy, download, reproduce or share in any form or manner.
Users or subscribers in violation would be likely to have their access to the site deleted without notice or compensation and without this exclusion being able to constitute damage, without reservation of possible subsequent legal proceedings against him, against our initiative.
- Copyrights and Subscriber's license to use our service:
Your right to access and use the Services is specific to you and subject to the Service Subscription you have entered into and we do not grant you the right to broadcast our contents and materials for which you have subscribed and paid or registered.
The contents made accessible after payment or registration is for one user only and for a limited period of time, therefore the use of the nominal service by one or more other users is strictly prohibited and violates copyright laws.
- general scope:
Use of any of the materials for any purpose not expressly permitted in these Terms of Use is prohibited.
you are using our service for your personal use, in a private context,
you are not allowed to publish our recipes, techniques, methods.
You must be aware and follow the general laws governing Copyrights and Trademarks applicable to you and your activities (privately, commercially or in the non-profit sector).
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DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA)
Following the DMCA and other applicable laws, we have the right to limit access to our sites by, or terminating the accounts of, users, in appropriate circumstances and in our sole discretion, who infringe the intellectual property rights of others. If you believe that anything on our Sites infringes any copyright that you own or control, you may file a notification of such infringement using our contact form or contact email address at the contact page available on our website.
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CONTRIBUTIONS, INFORMATIONS, REVIEWS AND COMMENTS
1 DESIGNATION
We own and may use all information of any nature we receive from you.
regardless of the label under which you posted or sent it to us.
You can exercise your rights about your personal informations such as name, surname, email address, phone number, and other informations concerning your identity and person (see Privacy Policy).
any nature: mean information of any type such as text, image, video, drawings, files, software, pictures and other type of documents.
2 GUIDELINES FOR REVIEWS
We love hearing customer reviews and we value your feedback, please ensure your reviews are:
- Family-Friendly and Non-abusive:
Make sure that your reviews do not contain profanity or vulgarity. We will not post anything that we believe (1) is defamatory, abusive, harassing or threatening; (2) is bigoted, hateful, or racially or
otherwise offensive; or (3) is violent, vulgar, obscene, pornographic, or otherwise sexually explicit.
Relevant to the Services We Provide:
Make sure that your reviews are relevant to other workers in the food industry that need to take online training. Keep in mind that they are reading your review to understand what kind of experience they will
have with our products and services. We will not post complaints about your job, salary, tax, local regulations, and local regulatory fees.
- Helpful, First-Hand:
Make sure you post about your experience with our product and provide useful detailed information. This means no second-hand information, rumors, or quotations from other sources in your review.
Please, only provide reviews based on substantial experiences you’ve had.
- Recent:
Our products and user experience are always changing. Make sure that your review applies to the current product that you are reviewing so that other users can have an accurate description of our products and services.
- Non-Commercial:
Reviews are designed to provide advice to other potential customers, not to advertise a service or business. Please don’t include commercial or promotional content of any kind. Reviews that are being offered in exchange for personal gains, such as gifts, services, or money, will not be posted.
- no external link
We reserve the right to reject specific content for any reason. We will not post reviews that contain links to external websites.
- Respectful of Private Information:
Make sure that your reviews do not publish any private information. We will not post a review that infringes or violates any right of a third party including (1), copyright, patent, trademark, trade secret, or other proprietary or contractual rights; (2), right of privacy (specifically, you must not distribute another person's personal information of any kind without their express permission); or (3), any confidential information. We will not publish personal financial information, including credit card numbers, loyalty rewards numbers, or other financial information. We allow you to choose the name you publish your review or contribution under.
- Easy to Read:
Make sure that your reviews use language that is clear to other customers. We will generally fix typos and words that we can identify, but if we do not understand what you have written your review will not be posted.
3 USER GENERATED CONTRIBUTIONS
We may invite you to chat, participate in or comment on blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute or broadcast content and materials to us or via the Site, including without limitation, text, writings, video, documents, audio, photographs, graphics, comments, suggestions or personally identifiable information or other material (collectively, “Contributions”). Contributions may be viewable by other users of the Site and the Services and through third-party websites. As such, any Contributions you transmit will be treated as non-confidential and non-proprietary. When you create or make available Contributions, you thereby represent and warrant that:
- the creation, distribution, transmission, public display, and performance, accessing, downloading, and copying of your Contributions does not and will not infringe the proprietary rights, including but not limited to, the copyright, patent, trademark, trade secret, or moral rights of any third party;
- you are the creator and owner of, or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Site and other users of the Site to use your Contributions;
- you have the written consent, release, and/or permission of each and every identifiable person in your Contributions to use his or her name or likeness to enable inclusion and use of your Contributions in the manner contemplated by the Site;
- your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us), do not ridicule, mock, disparage, intimidate or abuse anyone, do not advocate the violent overthrow of any government, do not incite, encourage or threaten physical harm against another, do not violate any applicable law, regulation or rule and do not violate the privacy or publicity rights of any third party;
- your Contributions do not contain material that solicits personal information from anyone under the age of 18 or exploits people under the age of 18 in a sexual or violent manner, and do not violate any law concerning child pornography or otherwise intended to protect the health or well-being of minors;
- your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, religion or physical handicap;
- your Contributions do not otherwise violate or refer or link to material that violates, any provision of these Terms of Use or any applicable law or regulation.
We are not liable for any statement, representation, or Contributions provided by you in any area of the Site.
Any use of the Site or the Services in violation of the foregoing violates these Terms of Use and may result in, among other things, termination or suspension of your rights to use the Site and the Services.
Although there is no obligation to do so, we reserve the right, in our absolute and sole discretion, to delete or edit any Contributions at any time or for any reason without notice. We have no obligation to monitor your Contributions.
4 CONTRIBUTION LICENSE
By posting Contributions of any nature (text, video, photos, images, drawing, files,) to any part of the Site, you automatically grant, and you represent and warrant that you have the right to grant, to us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part) and distribute such Contributions (including, without limitation, your image and voice) for any purpose, commercial, advertising or otherwise; prepare derivative works of, or incorporate into other works, such Contributions; and grant and authorize sublicenses of the foregoing. The use and distribution may occur in any media format and through any media channels. Such use and distribution license will apply to any form, media, or technology now known or hereafter developed, and includes our use of your name, company name, and franchise name, and any of the trademarks, service marks, trade names, logos and personal and commercial images you provide.
You agree to waive all moral rights in your Contributions, and you warrant that moral rights have not otherwise been asserted in your Contributions.
8 contribution responsibility
You are solely responsible for your Contributions posted to the Site, and you expressly agree to exonerate us from any responsibility and to refrain from any legal action against us regarding your Contributions.
9 moderation
We have the right, in our sole and absolute discretion, to edit, redact or otherwise change any Contributions; re-categorize any Contributions to place them in more appropriate locations on the Site; and pre-screen or delete any Contributions that are determined to be inappropriate.
10 Contributions and reviews use:
We reserve the right, (and are not obligated) to publish your reviews on any media. Content and submissions that do not follow our review/moderation guidelines will not be posted. The reviews posted are individual and highly subjective opinions.
We reserve the right to publish or not reviews without any explanations to provide.
your reviews can be collected through our websites, by email, forms, our social media, or through partner's media.
By submitting a review concerning our service, you allow us to publish your review with or without crediting you.
The opinions expressed in reviews are those of users and not ours.
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DISCLAIMER of WARRANTY
In the eventuality of your breach of these Terms of Use, Code of Ethics, or your use of our service, you understand and agree that consequently, we will not assume any responsibilities or claims, and none of their related costs, fees, and expenses.
You agree to defend and hold each of us harmless, from any claims, actions, and liabilities and all related costs, fees, and expenses arising out of or related to your breach of these Terms of Use, Code of Ethics, or your use of the Service.
In clear: If you are using our services or visiting our websites in violation of our Terms and Conditions, we cannot be held responsible for anything.
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CULINARY ACTIVITIES
you need to make sure that you and your guests are in a situation of compliance with your local laws and regulations or the laws applying to you or to your situation or the laws applying to you in the context of your use of our services or products, (including commercial, non-commercial, and private culinary activities).
through the culinary process, you will make sure with the person responsible (or yourself), of the implementation of the good practices, related to producing and providing food.
in general, regarding culinary activities: you are following the laws applying to you (including commercial, non-commercial, and private activities).
you are responsible for the safety and the security of the people around you and the people you are providing food to, the place you are, the surroundings you are operating, and the means implemented (tools, appliances, cookware, ingredients, and materials) and the way you are using it.
before beginning any culinary process, you will make sure you are in the presence of someone (or yourself if you're more than 18 years old and legally able)* who will be responsible for all the culinary process related to producing and providing food. (from the choice of ingredients to eating the dish) *legally able mean you or the person responsible of culinary activities is legally able to manage these activities in regard of the applicable laws such as conditions of age, mental or physical abilities, educational or professional requirements.
The user or the person responsible will undertake to make sure all production of food is safe and secure for consumption to anyone including if offer to animals,
The user or the person responsible will inform clearly and before consumption all ingredients involved.
The user or the person responsible will make sure before providing any food the safety related to the consumer condition in term of
disability compatibility, medical condition, illness condition, allergies, medical treatment compatibility, hygiene, security and safety-related issues,
The user or the person responsible will undertake to make sure any legal issues, fire and hazards prevention issues, and all legal, regulations and standards related to cooking, in the private or in the commercial or non-profit sector.
The user or the person legally responsible for the user will take responsibility for ensuring that all aspects related to the safety and security of food production are respected from the verification of ingredients to the verification of risk factors related to the consumer, through the materials, tools, premises, methods and people involved in this food production.
At every stage of your culinary processes, you need to make sure the situation of your guests and yourself, regarding health, safety, and security conditions are following your applicable standards.
the health condition of your guests and yourself are compliant with elaborating and consuming the food and ingredients you are planning to do, (eg. allergies, disabilities, health conditions, medications, treatments compatibility, illness condition, etc.)
the pieces of equipment you are using, and the environment you are operating in, are safe and secure.
through the culinary process, you will make sure with the person responsible (or yourself), that the implementing of the necessary processes, checking and actions, related to producing and providing food are compliant with the actual standards.
you are aware of the laws applying to you and any of your actions.
Our responsibility is limited to providing you access to informations or content or Chef's recipes, methods, and techniques, therefore you're fully responsible for what you're doing, where you're doing it, and with who you're doing it.
you're fully responsible for your whole culinary process from the ingredients you purchase to the safety of the final dish, and everything related to it, including you and your guests.
we will not be responsible in any way for any possible consequences resulting from your food productions.
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LIMITATION OF LIABILITY (concern services and websites):
the contents of our website and our services are pieces of information provided like a book in a digital version. In consequence, you are entirely responsible for yourself and anything you are doing; you are responsible for the use of any pieces of information you access to. you're responsible for the use of the contents of our service on any support by any media.
it is your responsibility to ensure the proper use of the materials we are providing.
the pictures, videos, recipes, descriptions, and explanations are informative; because of many local factors, when you are trying to reproduce them, the outcome may not be the same as the pictures, videos, or descriptions we are providing.
The Site provides the User with information for information only, with imperfections, errors, omissions, inaccuracies, and other ambivalences that may exist. In any event, We cannot and do not guarantee the accuracy or relevance of this data.
Consequently, the use of the information and content available on the entire site cannot in any way engage our responsibility, for any reason whatsoever. The User is the sole master of the correct use, with discernment and spirit, of the information made available to him on the Site.
Nobody can guarantee a 100% safe, risk-free website or service;
While Consulting websites, opening emails, downloading files, we all are exposed to some risks of loss, interruption, damages, failures, hacks, attacks, acts of piracy; It's the reason our host, our websites, our email provider are secured, service providers ;
However, us, the entities we are linked with, our third-party service or system providers, can not and do not warrant: that the access to our sites will be uninterrupted or that there will be no failure, errors, omissions, or loss, or that no viruses, hacks, acts of piracy or attacks will be transmitted through our services; therefore you accept those risks using our services or website and you agree we will not assume any compensation for the possible consequences linked to these risks.
you acknowledge that you are using our sites or services at your own risk. the services are provided "AS IS," and we hereby expressly disclaim any warranties, expressed and implied, including but not limited to any warranties of accuracy, reliability, title, or fitness for any particular purpose of any pieces of information contained therein or provided by us.
WEBSITE UNAVAILABILITIES and HOSTING ISSUES
We undertake to maintain and update the necessary system requirements of the Site. The Site is in principle permanently accessible, except during our regular technical operations of maintenance and content update, in this case you accept the temporary unavailability of the service. the time and duration of these outages will be carried out according to the necessary actions related to maintenance, upgrading, improvement and updating of content, they will not be subject to warning or indication of duration.
if the site is not accessible for other reasons, we cannot be held liable for damages resulting from the unavailability of the Site or parts of it.
we cannot be held liable in case of inoperability or technical unavailability of the website due to circumstances external to our management of the site such as: exceptional events, power cut, maintenance operations (external), system updates, modifications, strikes, network failure, bankruptcy of one or more of the companies or entities related to the delivery of the service, war or consequences of war, any disruption related to hosting or management by the host, accidents and incidents, and any other disruption and issues external to our normal and reasonable management of publication of content through our sites.
we cannot be held responsible for the non-functioning, impossibility of access or malfunctions of the site attributable to inappropriate equipment, incorrect configuration or use of the user's computer, malfunctions of the services of the access provider of users, or those of the internet network.
We can in no way be held responsible for any damage that may occur on the User's computer system and/or loss of data even if the user was currently using our site or connected to our site.
Consequential issues
you understand and Agree That in no event shall we or our linked entities be liable for any incidental, special, exemplary, or "consequential damage" arising out of or in connection with any of our services, websites, or products available, including any issues resulting from losses of use, data, or profits, whether or not we or our linked entities have been advised of the possibility of such damages.
certain jurisdictions do not allow the exclusion or limitation of certain responsibility, damage, or liability. If these laws apply to you, don't use our services or visit or websites. you understand that if despite this you still choose to use our services or visit our websites, we will be free of engagement and you will benefit from our services and advantages outside the law. And accordingly we will be released from any responsibility or liability towards you or your use of our site or services.
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Limitations of liability agreement:
The limitations on damages set forth above and below as defined in the present Terms of Use are components of the basis of the agreement between us and you.
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You acknowledge that we have set our prices and entered into your Service Subscription and permitted your use of the Site and the Services in reliance upon the limitations of liability and the disclaimers of warranties and damages set forth herein, and that the same form an essential basis of the bargain between the parties. The parties agree that the limitations and exclusions of liability and disclaimers specified in these Terms of Use will apply.
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CLAIM LIMIT
the only thing we are responsible for is to provide you our service,
consequently, if we do not provide our service within 30 days after we receive your payment you will be in a position to claim a total refund. this constitutes the only circumstance we could be liable to you and for the amount received from you.
therefore, under no circumstances will we be liable to you for more than the amount received from you.
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INTERNET CONNECTION
You understand and agree that to access and to use our products or services, or visit our websites, you need to be connected to the internet.
You must ensure that this connection exists, is reliable and secure, has a flow rate and speed in accordance with our "system requirements", and that the related hardware, devices and systems allow you to access and use our services (see system requirements).
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COPY, DOWNLOAD, AND REPRODUCTION
You understand and agree that copy or download our contents, specifically the paid contents is not allowed. Any attempt to copy, download or extract our websites or any part of our website, by any means, will result in the immediate closure of your account, the ban of your IP on all our websites, the shut down of your access to the service, the lock of your membership access, with no refund and exposes you to be prosecuted.
The same consequences apply to any attempt to reproduce or reuse of the Site or any part of the Site, by any means.
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GUIDELINES SECTION:
a link, button, menu, or section labeled "guidelines" may be available in some of the pages the user is accessing, those contain important directions for the use of the service,
the directions in the "guidelines section" could be specific to the page or level or material the user is accessing, or product-specific usage rules, or the latest related developments, or developments in operating systems, or based on user information.
the directions in the "guidelines section" are adapted to the content of the page the user is accessing.
the users must check the directions in the "guidelines section" every time they access a new page.
the user must read and implement every direction provided.
the user must read and implement all the instructions provided in the order in which they are given
the directions in the "guidelines section" that could be updated at any time.
the directions in the "guidelines section" are fully part of the conditions of use of our services
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LANGUAGE ISSUES:
As the service is internationally available, we have done our best to provide you with quality content, and we have paid a number of translators to provide content entirely in English, however differences and inaccuracies may occur. You may experience difficulties related to variations and quality of the English language,
On the other hand, your browser may provide you with an automatic translation that may be inaccurate. You understand that we will not be responsible for any consequences that this may cause.
you accept the possible consequences of a bad translation or a misunderstanding arising from a language related issue.
The quality of the English language used in our materials, websites, documents, (in our services) could influence the understanding of our content and lead to misunderstandings, you accept the possible consequences of any misunderstanding that may result.
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NOTICE ABOUT FOOD RELATED CONTENTS
some of our content and informations available on our websites and our products or services are informations related to food, such as recipes, cooking techniques, ingredients, and other,
they are provided to you as informations, You're entirely responsible of how you are using these informations and their consequences .
of course despite our warnings, advice, recommendations, your obligation to respect the rules of hygiene, the need to take precautions about allergies issues, the conditions of level of experience or education, the rules and standards relating to it, and other elements we have no control on, we can in no way ensure your correct use or interpretation of our food related informations or contents.
consequently, in no circumstances could we be held responsible for the consequences resulting of your use of these food related informations or contents.
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FEES Collection, Exchange and Refund Policy
1.0 purpose
The purpose of this policy is to provide clarity for Us and end-users, the grounds for acceptance or refusal of exchange and/or refund claims.
2.0 Scope
This policy outlines the procedures for fee collection and/or cancellation and the qualifications by which a refund or exchange is deemed appropriate.
3.0 Definitions
For this policy, the following definitions and connotations apply:
• “Fee Collection” is understood to mean the process by which the end-user purchases the online course and assessment and how payments are securely processed.
• “Cancellation” is understood to mean a voided transaction.
• “Exchange” is understood to mean the exchange of one online course and assessment for another.
• “Refund” is defined as a credit to a cardholder account, usually as the result of a product return or end-user error.
• “Appeal” is defined as a request for reconsideration of an adverse decision.
4.0 Policies
4.1 Fee Collection
All payments must be received utilizing one of the following methods:
• Online Purchase
• Phone Credit Card Payment
• international transfer/Payment
• bank transfer
• or cash paiement if the payment is made face to face
4.2 Cancellations
• Online payments are not processed by individual credit card issuers until 24 hours after the transaction is initiated. access to the service can only occur after effective paiement is credited.
• A cancellation or a refund is only available for end-users who have not yet used our service or entered our service (not yet register).
• Refund is available only if the user ask for a refund within 30 days after the transaction has been processed. The end-user may choose to appeal for a refund (see 4.4).
4.3 Exchanges
For the end-user to be qualified for an exchange, they should satisfy those conditions:
1. End-Users must not have accessed the service they want to exchange from,
2. End-users must contact us and make a demand using the contact form available on our website within 2 months after purchase.
3. a buyer can make an exchange only once,
4. to receive an exchange, the final product to be purchased should be available on our website at the same price or more than the one initially paid. In the case of the final product is more expensive than the initial one, the end-user is required to pay the difference.
However, the end-user may be required to pay any additional fees resulting from the exchange.
If the demand is accepted the new login credentials will be sent by email within 2 weeks after the demand, If We do not answer within 2 weeks the demand is rejected,
Our decision to accept or reject the exchange demand does not need to be motivated or explained, however, our goal is to please our customers, and we will do our best to do so in a friendly manner,
4.4 Refunds
end-users are eligible to be refunded if we failed to provide them our service within more than 30 consecutive days from the date we received the payment.
• Refund appeals are evaluated on a case-by-case basis as governed by this policy and our terms and conditions.
• Refunds will not be issued to end-users who logged in to our website accessing the service concerned by the refund (our service).
• Refunds will not be issued to end-users who were in the situation to be able to access our service during the 30 days from the date we received the payment.
• Refunds demands must be done using the email address provided on our website within 30 days after the initial transaction.
• Refunds claims or appeals can be considered as rejected if no response is sent from us within 30 days
• Refunds will not be issued via cash or check.
• Refunds may only be issued to the end-user account used for the initial transaction.
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CODE of ETHICS
By using our service, taking our Certification, taking our courses, using our contents or materials, you agree to uphold and promote the integrity of our contents and the purpose they are meant to be used, use our contents and materials honestly and responsibly, to the best of your ability.
You affirm:
• Acting with high ethical standards;
• Being honest and trustworthy in your actions, your communications, and publications;
• Not cheating taking our certificates;
• Following all directions given, reading and implementing all documents, pages, and resources you will have access to;
• Acting and communicate honestly, legally, and responsibly when publishing on social media, or communicating on any media,
• To respect carefully the Copyrights legislations,
• That you will not broadcast or publish the contents of our services,
• To Advance the credibility and prestige of the profession.
• To be in line with the spirit those courses or tools or content are designed for.
Failure to adhere to this code of ethics may result in denial or revocation of certificate without refund, refusal of future subscription, stopping the supply of our service without notice, and without refund.
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ADMINISTRATIVE AND LEGAL SITUATION OF THE USER:
the rules that apply to you when you visit our sites or purchase one of our services or products may be very specific to your administrative, tax, and legal situation. the laws that apply to your use of our services or consultation of our sites depend on a multitude of factors such as your nationality, place of residence, place of consultation or work (roaming, digital nomad), your age, legal capacity, ongoing legal proceedings or actions, tax regime, applicable taxes, legal status of the user and many others. we have no capacity to ensure that your administrative and legal situation described above complies with the laws and our terms of use. only you can know this situation, and you have read our terms of use. consequently, we consider that you act with full knowledge of the facts if you visit our sites or purchase our services or products. We will be released from any responsibility or liability towards you for your use of our site or services if your specific administrative and legal situation described above is not in accordance with our conditions of use or with the laws that apply to your situation at the time you purchase or use our services or products or visit our sites. You are invited to check what are the administrative and legal rules applying to your use of our services or websites within our terms and conditions, and in case they're not compliant, we invite you to leave the website and you are not allowed to purchase our services. if you still purchase our services, you will benefit from our services outside the law and outside of any commitment or liability on our part.
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OTHER REQUIREMENTS FOR THE OPERATION OF THE SERVICE
in order to access part or all content the user must complete the following process (depending on the purchased service or product);
- acceptance of Terms and Conditions and Privacy Policy
- a confirmed valid payment:
an effective payment verified and confirmed by the person in charge
- a registration or enrollment process :
such as email confirmation, login credentials, choosing a username, set a proper password, validation of license key, and other informations.
- a membership process:
set-up the User's member profile to adapt and offer the most relevant content, training or courses related to the User's liking and level.
- a product validation:
eventually confirm the choosen product or service and set of materials and tools the user may like to use including the option to upgrade.
- reading and implementing guidelines and recommendations
- eventually answering complementary questions and providing complementary informations through our forms to improve the quality of the service and User's experience to offer the best results by benefiting from the best use of our tools and materials..
- also eventually answer evaluation questionnaires necessary for the normal operation of any training or learning.
- Modifications, upgrades, adaptations, changes, to the present requirements for the operation of the service can be done without any notice or justification.
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COMPLAINTS and Appeals Policy & Procedure
1. Complaints must be submitted by email to the contact email address available on the contact page of the website
2. Formal Complaints must be emailed within 30 days of the issue.
3. a formal complaint must be written in understandable English.
4. Resolving the matter will be considered a priority by us, and
appropriate resources will be committed to resolving the formal complaint or formal appeal as soon as possible. we will report the resolution of formal complaints and appeals to the end-user within thirty (30) working days of the complaint or appeal’s reception.
5. AMICABLE SETTLEMENT and APPLICABLE LAW
Except in the event of public policy, all disputes that may arise in connection with the execution of these Terms & Conditions may before any legal action be submitted to our appraisal with a view to an amicable settlement.
It is expressly reminded that requests for amicable settlement do not suspend the time limits for bringing legal actions.
6. we will ensure the matter is handled in confidentiality.
7. An email statement of the outcome when determined will be provided to the complainant.
8. The complainant’s current state will be upheld during the formal process of complaint or appeal.
9. INFORMAL PROCESS
Complainants are encouraged to resolve complaints informally in the first instance.
If the matter is resolved informally, there is no need for official records to be kept,
10. any communication or notification to the User will be valid if it is addressed to the email address he has given, even if it is no longer valid.
11. If the issue is not resolved after friendly informal communication, the complainant should proceed with a written formal complaint or appeal:
Any formal complaint or notification concerning these Terms & Conditions or Privacy Policy or Personal data Policy or the CPDC (Charter Of Personal Data and Cookies). must be made in writing and sent by registered or certified mail, specifying the contact details, surname and first name of the notifier, as well as the subject of the notice and must be filed within 365 days of the day of origin of the problem causing the complaint, with proof of identity, regardless of any law or rule of law to the contrary. If such a claim has not been filed within 365 days, such a claim will forever be unenforceable in court.
12 INACCURACIES or errors:
It may be possible that throughout the Site and the Services offered, and to a limited extent, inaccuracies or errors, or information that is in disagreement with the Terms & Conditions or Privacy Policy or Personal data Policy or the CDPC (CHARTER OF PERSONAL DATA AND COOKIES). In such a situation, the User can contact us by email, if possible with a description of the error and the page location (URL), as well as sufficient information to contact him.
13 CHOICE OF LAW
You agree that these Terms and all disputes relating to these Terms and any Services, for all purposes, shall be governed and construed following the local laws of the defendant, without regard to conflict of laws principles, or rules.
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V.A.T.
our service is providing access to pieces of information, in consequence, our service is not concerned with managing or collecting VAT, if your local laws are not in line with this tax scheme, do not purchase our services. You are aware that if despite this you choose to use our services you will benefit from our services and advantages without paying the fees you should pay.
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CERTIFICATES
1.0 Purpose
The purpose of this chapter is to provide clarity about how certificates and certifications are issued, used, and invalidated.
2.0 Scope
certificate or certification issuance to all users who successfully meet the qualifications dictated by our guidelines. These procedures outline the process by which a certificate will be issued to the user and the intended use of the certificate.
3.0 Definitions
For these procedures, the following definitions and connotations apply:
• “Certificate” is defined as a document issued after the study of online course materials or/and successful completion of an online examination.
• “Certification” is understood to mean a document that represents an
individual’s qualification or achievement as articulated by a specific certification program standard,
• “Certificate issuance” is defined as the act of delivering a certificate • “Certificate use” is understood to mean the intended use of the certificate or certification documents by an individual, operation, company, corporation, agency, university, school, authority, or other entity.
• “Qualifying user” is an individual who has met predefined criteria for a certification or certificate program. For example, an individual working within the foodservice or retail industries as a food worker or manager during more than one year full-time.
• “Successful completion” is understood to mean the receipt of a passing score or percentage upon completion of an examination or reading.
4.0 Qualifications for Certificate Issuance
Certificates are issued only to qualified registered users who have met the following criteria:
• Successful completion of the specific certificate guideline, online course or training materials (including external websites or national, governmental websites or resources, email exchanges, )
• Fraud free users
• Acceptance of content usage policies, terms and conditions, and Code of Ethics
• Full implementation of the directions available in the guidelines section and/or received by email
5.0 Certificate Issuance
Certificates and certifications are generated when the completion of the specific course process (available on the website or by email) is achieved by a qualifying user. They will be accessible or sent within 30 days.
Reminder: Certificate Issuance is not part of our service, it is a bonus offered to our subscribers for free, therefore we will not endorse any liabilities related; we have no obligation, from delivery to final use.
6.0 Certificate Invalidation
We reserve the right to invalidate any certificate or certification that comes under suspicion of fraudulent behavior. This may include but is not limited to Fraudulent or otherwise dishonest completion of the online examination;
7.0 CERTIFICATE USE
due to the international aspect of our service, as it is not possible to offer "internationally recognized diploma, degrees or certificate", we can therefore only offer certificates;
our high-quality contents are designed to give you the best in the specific area you choose to master, despite this;
All Countries have their laws, standards, educational regulations, therefore "internationally recognized diplomas or certificates" are not existing, so we can't guarantee that our contents are going to be recognized, granted, or credited in any way, by any other third party or entity;
we can not guarantee that our contents are going to be recognized in the equivalence of qualifications level or diploma of any country's educational system.
We are not a university and do not and cannot “grant credit”; the option to grant credit always belongs to the college or university and will further depend on whether a course fits into your degree program. Our goal is to enhance your creativity and help you to have a better understanding of the topic you choose to discover.
we can not guarantee that your background education level (primary, degree) is suitable for the studies you would like to access in the future in any country,
our content is not meant to be part of any educational system, all pieces of information are given for personal fulfillment as the user may won't be able to use it to earn college credit.
Ultimately your Certificate or certification use is defined and dictated individually by universities, industries, related department officials, state or local laws or regulations, certification programs standards, and/or legislative documents.
no one can guarantee your acceptance other than the actual university where you’re applying. They always have the final decision. Each university has different guidelines and requirements on how they admit students into their school. This can include GPA, SAT/ACT scores, extracurricular activities you’ve participated in, etc.
we don’t guarantee that universities and colleges will accept our courses for credit. The option to grant credit always belongs to the college or university; Although we are providing quality courses, how those courses will ultimately benefit will depend on many factors such as on whether a course fits into your degree program, your choice of major, other credits that you may have earned, your previous education background, and other individual factors.
every school has different requirements and guidelines, and no one can guarantee accepting credits other than the university itself.
There is no "internationally recognized certificate, permit or license", each country, region, state, department, has its standards, laws, and regulations, in its field of governance (eg.: education, industry, health, etc.) therefore, no one can guarantee your acceptance other than the actual legal authority where you’re applying, or the relevant organisms your project is related to.
Each national and local authority has their laws and regulations to deliver licenses, authorizations, diplomas, certificates or permits. therefore we can not and do not guarantee that our certificates are going to grant you any rights.
The decision to grant credit always belongs to your local authorities.
The decision to allow you to run any activity always belongs to your relevant authorities.
Consequently, all certificates we are offering are given without any guarantee to be accredited or recognized by any entity (eg. educational, industrial, commercial or governmental), and that in any country, state or system.
8.0 certificate delivery
The certificate is going to be sent by email or downloadable online within 4 weeks after the successful completion of courses.
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CONTENT DRIPPING
due to the nature of our services (courses, trainings, informations, materials) most of our services or content may be delivered over a set period of time. the time when the content will be made available is at the discretion of the trainers or creators of our content.
The time when the contents, materials or tools will be made available is defined with a minimum and maximum limit; depending on the level of difficulty, on the actual progress of the user, the time needed for practice, the minimum time needed to appropriate a technique or tool, and a set of other factors that the creator of the content has deemed appropriate.
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OTHER PREREQUISITES
in addition to the prerequisites mentioned above and below, and
in order to use or access our services or products or visit our websites, the User must :
- depending on the product or service chosen, the user must have reached a certain level of training, education or experience.
- The user must
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SYSTEM REQUIREMENTS
in order to access and use our services or websites the User must use or be equipped with or use a minimum level of system, device, materials, connection, hardware and software environment and a minimum of connectivity related elements and broadband and speed connectivity;
the user must use the highest broadband and highest network speed known to date and in the last year, be equipped and use in general equipments, devices, systems, standards, and connectivity related elements less than 2 years old and under the most recent update at the time he is using or accessing our services or products or visiting our websites.
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ACCESS TO THE SERVICE
access to all online courses is limited to a maximum duration of 1 year. eventually it can be extend by purchasing a subscription plan. In some case (promotional offers, special offers, exclusive deals, and other) some of the services or courses or tools or products can be sold with some limitations, such as some content restrictions, duration limits, some functions or tools or accessories may be restricted or disable.
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T.o.S. AGREEMENT
By using our sites or our materials, you agree to all terms, conditions, and notices contained or referenced herein (Terms of Use or Terms and Conditions). If you do not agree to the Terms of Use, please do not use the Site. By using the Site and/or Services, you (the “User”) represent that you understand and accept the terms and conditions outlined in our Term of Use.
If you disagree with our terms and conditions of use of our service, do not purchase our service.
if the laws of your country or your local laws or regulations are not in line with our terms and conditions of use of our services, do not purchase our service. You understand that if despite this you choose to use our services, we will be free of engagement and you will benefit from our services and advantages outside the laws. and accordingly we will be released from any responsibility or liability towards you or your use of our site or services
by accessing or using any part of our site or services you assert that you are over the age of eighteen (18), unless an emancipated person or possess parental or legal guardian consent.
You are in a legal capacity and ability in regard of your legal situation to visit our websites, use our services or products.
You assert that all information you provided is true, accurate, updated, and complete.
you are legally entitled to visit our websites, purchase our products or services and that the laws that apply to you as a purchaser of our services or products are in accordance with these terms and conditions.
PRIVACY POLICY AGREEMENT
by accessing or using any part of our site or services, you agree to be bound by the Privacy Policy which describes how we may collect, use and disclose your data, describe your rights (see above). and you consent to such collection, use, and disclosure. if you do not agree to be so bound, do not access or use our site or services or any other service or media related to us.
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END OF our Terms of Use (ToU) or Terms and Conditions (TaC) or Terms of Service (ToS)

(last updated: november the first 2024, effective november 2 2024)